Terms

Terms of Service

These terms govern your access to and use of Productive AI Lab. By creating an account or making a purchase, you agree to them.

Last updated: 8 September 2026

This is a general template provided for convenience and is not legal advice. Have it reviewed by a qualified professional and update the company details, contact address and governing law to match your business before relying on it.

1. Your account

You must provide accurate information and keep your login secure. You’re responsible for activity under your account. You must be at least 16 years old (or the age of digital consent where you live) to use the platform.

2. Licence to use the content

When you purchase or are granted access to a course, we give you a personal, non-transferable, non-exclusive licence to access it for your own learning. You may not share your account, resell access, or copy, redistribute or publicly post our course materials without our written permission.

3. Purchases and pricing

  • Prices are shown at checkout and may change over time; the price shown when you buy is the price you pay.
  • One-time course purchases grant lifetime access to that course for your account.
  • Payments are processed securely by Stripe. By purchasing, you also agree to Stripe’s terms.
  • You’re responsible for any applicable taxes unless stated otherwise.

4. Subscriptions (All-Access)

An All-Access subscription unlocks every course for as long as it remains active. It renews automatically each billing period until you cancel. You can cancel at any time from your account’s billing portal; cancellation stops future renewals and access continues until the end of the paid period. See our Refund & Billing Policy for details.

5. Acceptable use

You agree not to:

  • break the law or infringe others’ rights while using the platform;
  • attempt to gain unauthorised access, probe, or disrupt our systems or other users;
  • scrape, copy or bulk-download content except as the platform allows;
  • share, resell or sublicense your access; or
  • misuse AI tools or prompts provided here to create harmful, illegal or deceptive content.

6. Intellectual property

All course content, text, graphics, logos and software are owned by us or our licensors and protected by intellectual-property laws. These terms don’t transfer any ownership to you.

7. Educational purpose & no warranty

Our content is for general educational purposes and is provided “as is”. AI is a fast-moving field; while we work to keep material accurate and current, we don’t guarantee specific results, and nothing here is professional, legal, financial or other specialist advice.

8. Limitation of liability

To the fullest extent permitted by law, we are not liable for indirect or consequential losses, and our total liability for any claim relating to the service is limited to the amount you paid us in the 12 months before the claim. Nothing in these terms limits liability that cannot be limited by law.

9. Suspension & termination

We may suspend or terminate access if you breach these terms or use the platform in a way that harms us or other users. You may stop using the service at any time; some terms survive termination (e.g. IP and liability).

10. Changes

We may update these terms; we’ll update the “last updated” date and, for material changes, provide clearer notice. Continued use after changes means you accept them.

11. Governing law

These terms are governed by the laws of the United Kingdom, and disputes are subject to the courts of that jurisdiction, unless mandatory local law provides otherwise. (Update this to match your business.)

12. Contact

Questions about these terms? Email [email protected].