Refund & Billing Policy

1. One-time course purchases

A one-time purchase gives your account lifetime access to that course. If you’re not satisfied, you may request a refund within 14 days of purchase, provided you haven’t completed a substantial portion of the course. Approved refunds are returned to your original payment method.

2. All-Access subscription

• The subscription renews automatically each billing period until you cancel.
• You can cancel any time from the billing portal (Account → My Purchases → Manage billing).
• Cancelling stops future renewals; your access continues until the end of the current paid period.
• We don’t generally provide partial refunds for the current period, except where required by law.

3. How to request a refund

Email [email protected] from your account email with your order details. We aim to respond within a few business days. Eligible refunds are processed via Stripe and may take several days to appear depending on your bank.

4. Statutory rights

Nothing here limits any non-waivable consumer rights you may have under the law of your country. Where local law grants a stronger right to cancel or refund digital purchases, that right applies.

5. Failed or disputed payments

If a payment fails or is charged back, we may suspend access until it’s resolved. If you believe you were charged in error, contact us before opening a dispute so we can help quickly.

6. Contact

Billing questions? Email [email protected].